IPD Instructions

Corporate Account / TPA

If your account is to be paid by your company, please ensure that you bring a signed letter from your company clearly accepting responsibility for all medical treatment and giving an undertaking to settling the bill. The hospital will provide treatment in the ward specified by your company. Any deviations from the instructions will be billed directly to you with information to the company.

Patients who are availing Third Party Administrators (TPA) facility are requested to enquire about their sanctioned amount on the day of their admission, from the admission counter. You are requested to obtain the authorisation from the TPA. The hospital will only act as a facilitator in such a situation. Please note that the hospital honours only corporate policies for cashless hospitalization. A security deposit is payable before admission even for cashless authorized patients to cater for disallowed billing.


Time to go Home

The consultant in charge will decide when it is advisable for you to leave the hospital. In most cases, he will be able to discuss your discharge with you a day in advance. Make sure you have a discharge card with you, along with a summary of your case, before you leave. This will enable you and your family doctor to follow-up your treatment at home. Test Reports will be given to you at the time of discharge. If some investigations have not been reported, these reports may kindly be collected between 9 a.m. to 5 p.m. on all working days including Saturdays from Lab reception.

It is important that you arrange to leave by the discharge time, so that we can prepare the bed and the room for new arrivals. If you are unable to leave by the morning discharge time, bed charges for the day will be added to your bill. We request you to follow a few procedures when you check out of the Hospital.


Your Bill

Your bill will be a comprehensive one, with all charges included, and no payments should be made outside of what is specified in your bill. All details of bed charges, investigations, doctor's visit fees, and surgeon's fees will be shown on your bill. In case you have any queries, you are requested to contact the Enquiry Counter located in the lobby.

All outstanding bills must be cleared promptly. Every day, you will receive a intermittent bill. You, or your attendant, should review these bills so that you can make payment on time. Prompt clearance of your bills will help facilitate your discharge.

Please contact the Billing Department for any help you require in this regard. Your admission/security deposit will be adjusted only against your final bill at the time of discharge. No tips should be given to any staff in the Hospital. The Hospital undertakes arrangements with reputed companies for credit. Please contact the Front desk / Enquiry Counter.